Professional Experience

Jio Platforms Ltd

Led AI- and XR-driven product initiatives, including 3D VR streaming experiences for Meta Quest VR and Jio’s immersive platforms.
Owned end-to-end product roadmaps, partnering with engineering, design, and business teams to deliver AI-enabled features and enhanced user experiences.
Managed live IPL streaming operations for millions of users, ensuring real-time data accuracy, low-latency performance, and uninterrupted video delivery at scale.
Supported sales teams with product positioning, client demos, solutioning, and deal closures, improving product adoption and revenue opportunities.
Drove cross-functional execution, backlog planning, KPIs, and continuous UX improvement.

Led enterprise-wide KM initiatives, ensuring structured documentation, governance, and adoption across global teams.
Improved search relevance using taxonomy design, metadata structuring, and content optimization.
Built reusable templates, repositories, and content frameworks aligned with global standards.
Partnered with cross-functional teams to streamline workflows and automate recurring tasks.
Delivered training and change-management programs to support knowledge culture.

Redesigned the enterprise intranet, improving navigation, UX, and content structure.
Implemented governance models, approval workflows, and lifecycle processes.
Aligned intranet features with operational needs through stakeholder engagement.
Enabled dashboards to support visibility, reporting, and cross-team collaboration.
Managed end-to-end delivery — requirement gathering to deployment and adoption.

Designed and developed a custom intranet ecosystem supporting operational efficiency.
Built search-friendly content modules and templates for scalable documentation.
Automated reporting processes using Power Automate and Power BI dashboards.
Led requirement discovery, solutioning, process design, and implementation.
Introduced AI-based improvements for search accuracy and content recommendations.

Advanced learning in AI, prompt engineering, content automation, and modern knowledge systems.
Developed discipline and structured decision-making through systematic stock market trading.
Built rajasthanifolksongs.com from scratch — applying AI, taxonomy, metadata design, automation, and full website architecture.
Strengthened product thinking, UX fundamentals, search optimization, and automation capabilities.